SAP Support Links

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SAP Support - Links

Get to know Cloud Success Services

WHY DO YOU NEED SAP SUPPORT

Integrated Introduction Activities:

SAP Application Management Services (SAP AMS)

Lead preparation based on best practices for business processes, architecture, and strategies

Implementation Support

Learn more about our three-level support process

Proactive monitoring and notification

Landscape strategy and architecture

All key SAP cloud solutions

SAP MaxAttention

SAP Business Application Support

Contact points for tracking metrics to support users and process-specific introductory metrics

How does SAP support for hybrid platforms work in the digital age and in real time?

Combination of On Premise and Private Cloud as a goal

Why we are your competent partner

Our support offer for you

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

SAP Notes or Notes

Comprehensive Hybrid Operation

We'll pull you out

Service Manager with SAP Know-How

Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements

Set a Target Architecture that Fits SAP's Solution Vision

Access to a pre-configured demo environment enriched with sample data

Who is affected?

Functional design and architecture analysis and functional gap assessment

Save time with personalised support

SAP Enterprise Support

Enterprise Support

SAP® Support - as needed

Application lifecycle management

SAP Roll Out in France

Efficient and timely SAP support today

Management of organisational changes

Development of a detailed technical infrastructure and data migration design concept

Second-Level Support and Third-Level Support

MANAGED SERVICES

Do you want to stay in touch with SAP in the future?

How does SAP support for hybrid platforms work in the digital age and in real time?

Developing prototypes for next-generation scenarios such as machine learning, big data and IoT

Ensure business continuity and availability

scope of solution

Explore business opportunities and develop working prototypes

Validation of technical design of on-premise, cloud and hybrid environments

What can customers do today?

Create a Security and Compliance Roadmap

Optional in addition to Essential and Advanced:

First Level Aid

Defining value maps and gaining a clear understanding of value ratios

Together for success

Definition and benefits SAP Support

Relief for teachers

Our support offer for you

SAP HCM and SAP SuccessFactors

Premium Services

Save time with personalised support

Enterprise Architecture and Roadmap Design

Technical Quality Manager

Long experience

Flexible and individual support models

Definition SAP AMS

Development of value added and value assessment

Comprehensive Hybrid Operation

Salt Solutions relieved at SAP AMS

What does this mean in detail?

Service and Support Offerings

Increase your performance and productivity

Manage, monitor and optimise your SAP solutions and business processes

The quick look at the SAP Support connection

Tuning for high performance and scalability

SAP AMS benefits

SAP's new, simplified service and support portfolio is specifically designed for the cloud

Take a closer look at our Success Experience offers

Prevent problems before they occur

High SLA Levels

Which support level suits you?

Service and Support Partners

SAP Business Application Support

Why we are your competent partner

Establish action plans to address risks and problems of performance, technical integrity and stability

SAP support and reliable consulting

SAP Help Portal

End-User Support

Innovation and advice

Innovation and added value

Next Generation Support for the Intelligent Enterprise

Preconfigured setup and ready-to-use business processes

SAP Base Services

SAP SUPPORT AND MAINTENANCE

Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements

Where do you see SAP support in 2025?

2nd Level Support

Select Services, Training and Partners

Current systems - anytime

A coordinating, unified management team for all SAP services

SAP SUPPORT FROM IT SUPPORTER VIEW

Consistency of technical architecture with SAP security products and solutions

SAP Support - with expertise at your side

SAP Solution Manager

External SAP support and comprehensive service to relieve your IT

Access to a pre-configured demo environment enriched with sample data

Interested in our services?

Proactive monitoring and notification

A lean team for digital innovation and continuous innovation cycles

Accelerate creation of the implementation plan for your transformation project

SAP Notes or Notes

PaaS and DevOps

Where do you see SAP support in 2025?

Choose your Success Experience Offer

Proven secure connections and data for highly regulated industries

Unified SAP support to ease the way to the cloud

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

Strengthen your team's skills

Second-Level Support and Third-Level Support

Learning Journeys

Guaranteed service levels for your operational security

SAP Help Portal

Interested in our services?

What problems our SAP Support helps

Comprehensive Hybrid Operation

Select Services, Training and Partners

Integrated Introduction Activities:

Service and Support Partners

How does SAP support for hybrid platforms work in the digital age and in real time?

Consistency of technical architecture with SAP security products and solutions

SAP Roll Out in France

Collaboration with SAP Support Experts

A central point of contact with regular, clear coordination

Find Product Documentation

Integrated Launch Activities

Developing prototypes for next-generation scenarios such as machine learning, big data and IoT

Comprehensive portfolio

Our support offer for you

What is the added value of Enterprise Support?

Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements

Increase your performance and productivity

SAP CERTIFICATIONS

Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts

Personalised success plan to achieve the results that enable growth

Relieve your employees

1st Level Support

SAP Business Journeys

Which comprehensive service we offer you

SAP® Support - as needed

Support Services

Manage and control your SAP environment with ease and accountability

Comprehensive service portfolio with clearly calculable results

Lead preparation based on best practices for business processes, architecture, and strategies

Functional Application Support

SAP Support Portal

Identify areas for improvement and train the workforce for new technologies

We'll pull you out

Economic strength with trustworthy expertise

Prevent problems before they occur

Premium Services

Guaranteed response and problem resolution time

All SAP solution landscape and deployment scenarios

Prioritise critical areas and roadmap for next steps

The quick look at the SAP Support connection

Current systems - anytime

HOW CAN YOUR COMPANY BENEFIT FROM US?

Next Generation Support for the Intelligent Enterprise

Outsourced SAP Support frees up IT resources

Architecture design of high-performance and diverse IT landscapes

Establish action plans to address risks and problems of performance, technical integrity and stability

Technical application support

Cyber security and compliance

Optional in addition to Essential and Advanced:

SAP SUPPORT FROM USER VIEW

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

The VAR Support Model

Support / Ticket Form

SAP MaxAttention

Innovation Services

SAP ActiveAttention

SAP's new, simplified service and support portfolio is specifically designed for the cloud

New SAP Support Connection Overview

Combination of On Premise and Private Cloud as a goal

Broad portfolio of references

Take a closer look at our Success Experience offers

All key SAP cloud solutions

Innovation and advice

Holistic Customer Care

Rapid stabilisation of high performance solutions

SAP HCM and SAP SuccessFactors

Find Product Documentation

SAP defined project team

SAP Support - with expertise at your side

Prevent problems before they occur

Definition SAP AMS

Service Message

Customised Training Programmes

Architecture design of high-performance and diverse IT landscapes

If it burns again...

Where is the app in SAP ONE Support Launchpad?

Collaboration with SAP Support Experts

Functional Application Support

Management of organisational changes

SAP SUPPORT FROM USER VIEW

SAP Enterprise Support

What does this mean in detail?

Broad portfolio of references

SAP SUPPORT FROM IT SUPPORTER VIEW

Building skills with a wide range of services and educational content

Our SAP support gives you time and space

You are our priority!

Lead preparation based on best practices for business processes, architecture, and strategies

New: SAP Transformation Hub

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