Hosting Support Services
SAP Base Services
The SAP Support homepage is a platform for the in-house information exchange on SAP reporting. Knowledgeable information related to SAP is presented centrally on this homepage. In addition to the training documents and SAP Online Help and SAP News, account management information such as technical support forms and contacts will also be provided.
As a business grows, ERP software, the centre of all business processes, grows automatically. By implementing new business structures and processes, the complexity of the SAP ERP system can greatly increase. For small in-house SAP teams, this is often a challenge, because in addition to technical and technical aspects for maintaining the operation of SAP systems, staff shortages and day-to-day operations represent additional hurdles. New requirements for the SAP system can then only be adjusted slowly and completely new processes can be implemented only difficult. In addition to everyday business, an important aspect of this is not to neglect further training to process and module know-how. Not to lose track here can often be very difficult especially small teams.
Maintenance
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
Today, many companies still know that SAP users primarily only know the SAP interface they work with on a daily basis. If there is a problem that SAP users cannot solve themselves, they must report it and hope for quick help.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
In December 2017, Salt Solutions took over the supervision of the SAP ERP and EWM modules.
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.