Troubleshooting and support
Shift scheduling
A customized cloud for the most diverse requirements of medium-sized companies is an important backbone for business success. For this purpose, we accompany digitization projects of our customers from a wide range of industries on an equal footing.
This option is useful if several transactions are to be checked simultaneously for their existing assignment to a particular user. This variant must first identify all roles that have already been assigned to the user. This is done in the transaction SE16N by entering the table AGR_USERS. In addition, the limit of the maximum hit number can be set in this image. The user concerned must now be entered here. Furthermore, the output should be limited to the roles only. After the query is executed, all the roles assigned to the previously entered user are displayed. These are now completely marked and copied. Then in the transaction SE16N a step back is taken and this time the table AGR_1251 is selected. Now all the roles that have been copied previously are inserted here. In addition, the object S_TCODE and the transactions to be searched for are filtered. Warning: When entering transaction codes, be sure to be case-sensitive! At this point, the output can also be limited to the roles and object values (in this case, the transactions). After the query is executed, the transactions entered will now show those that the user can already perform. In addition, the role assigned to the transaction is shown. In conclusion, the SUIM is only partially suitable for identifying certain transactions with user assignment. Although the search using the S_TCODE permission object also allows you to view multiple transactions. However, since the result is missing the assignment of transactions considered to roles, the SUIM transaction can only be usefully used to check a single transaction for its existing assignment to a particular user.
OS/DB Migration
Avantra recently became available in the Google Cloud Marketplace. It is worth mentioning here that we have fully containerized the deployment of Avantra here, so each component runs in a separate container. For the database, we use Cloud SQL.
There are thus numerous interfaces between these fields of activity. As a result, the boundaries become blurred in some cases.
Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
In the case of critical errors, a new attempt should be made or an alert issued so that an administrator can intervene manually.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
It is also the task of the SAP basis to identify the skills and resources necessary for them and to ensure their existence at an early stage.