The most important SAP Basis transactions
Connection to cloud services
Reduce resources: depending on the agreement of the contract, you can ask for the service resources only when needed. This will save you some costs.
In order to have some advantage in terms of new SAP technologies, suitable PoCs (Proof of Concepts), research and pilot projects must be initiated to build know-how and evaluate boundary conditions or feasibility. Furthermore, this serves the evaluation of new business models by the underlying technology in collaboration with the respective business unit.
SAP systems also need to be maintained
Overall, SAP Basis operation requires not only a high-quality technical infrastructure, but also distinct know-how and experience. This is because the management of the underlying SAP NetWeaver and SAP HANA platforms has become extremely complex.
Sound up-to-date know-how: With SAP Basis support, you can save time and money on training that would be needed in-house to keep your employees up to date. An SAP expert is always familiar with the latest technologies.
Tools such as "Shortcut for SAP Systems" are extremely useful in basic administration.
This recommendation is to be considered as universal and applies to all IT departments in order to clearly distinguish them and document the performance of their own IT organisation.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
Similarly, the services provided by the external partner must be regularly monitored and their quality checked.