SAP Help Portal
Proactive monitoring and notification
Through the SAP ONE Support Launchpad, customers can find the status of support connectivity in the My Landscape application. The Status of Support Connectivity app displays the data collection status for the customer's on-premise landscape.
SAP ONE Support is not a separate support offering. It does not incur any additional costs and is provided via the existing SAP Enterprise Support offering. SAP ONE Support includes and complements SAP Enterprise Support. SAP companies SuccessFactors and Ariba already have a similar level of support. The basic offer can be supplemented by the premium offers SAP ActiveEmbedded and SAP MaxAttention. With the consistent support via SAP Enterprise Support and an optional unified cooperation model via SAP ActiveEmbedded and SAP MaxAttention for all solutions, SAP offers consistent support for all solutions, regardless of the operating model. SAP ActiveEmbedded and SAP MaxAttention for On-Premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
Management of organisational changes
We work 100 percent remotely. We have the necessary solutions and infrastructure to ensure maximum security for your systems. Our care for data protection in your company is confirmed by the ISO270001 certificate.
With this service we will do everything for you. We design, create and implement proactive end-to-end processes to manage the procurement, utilisation, measurement, and optimisation of your entire SAP landscape. There are no active tasks left for you. You also benefit from a high cost savings.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
Without a maintenance contract, one percent of the participants will be paid.
You need SAP support for your SAP ECC system and would like to know more about our services? Our ERP consultants and support staff will be happy to help you in a non-binding conversation.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.