Preconfigured setup and ready-to-use business processes
What we do for you
In addition, we are certified with the Partner Centre of Expertise certificate, which is based on a detailed quality audit. In our history, we have always passed these audits perfectly and therefore receive automatic recertification every two years. However, in order to be recertified in an accelerated procedure, it is necessary to distinguish itself by an excellent quality of the services provided. In our case, this happens not only with careful audits that are supervised by SAP every two years, but also in cooperation with SAP SE and SAP customers, whom we support as subcontractors of SAP. Automatic recertification is an expression of the high level of trust in Hicron and confirmation of our high quality standards.
As long as the system works and is operated flawlessly, the world is fine. The pressure to act increases if errors occur or if minor but urgent adjustments are required that cannot be handled by your IT. We provide 2nd and 3rd level support for these cases. The content, scope and precise definition of the processes are provided in the Service Level Agreements (SLAs).
Combination of On Premise and Private Cloud as a goal
SAP also wants to facilitate the transition to SAP Cloud powered by SAP HANA for users. SAP assures users that they can focus on the real business and "leave the orchestration of continuous processes to the provider.".
Every two years, UNIORG undergoes sophisticated audits: The certification concerns support personnel, support processes and infrastructure. This ensures that you are supported by qualified consultants and benefit from comprehensive SAP support and service.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
The class CL_HRESS_P60_GB is in the package PAOC_ESS_PER_GB.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.