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Cloud Services
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
However, SAP ONE Support only complements the basic offering of Enterprise Support. Premium support offerings such as ActiveEmbedded or MaxAttention must still be booked additionally, but these also apply regardless of the operating model. For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
Enterprise Architecture and Roadmap Design
As one of the few companies in the world, we have been awarded the title in the field of SAP Cloud Application Services - Strategic Supplier. It is an award for companies that offer their customers the highest level of Application Management Support (AMS).
Running an IT infrastructure is complex. This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
We expect this to increase as many of our customers have not yet discovered the real-time support channels for themselves.
You needed support with our software? With Teamviewer (Meeting and Remote Control) and Microsoft teams, we have the right tools at our disposal to support you optimally.
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