Economic strength with trustworthy expertise
Tailored to your needs
SAP will provide the enhancements within SAP ONE Support 2014 and beyond in several steps. A coordinated and integrated incident management process and support for mission-critical processes for a customer's complete solution, including hybrid scenarios and landscapes, are already available.
But did you know that in our industry it is common to move a large part of the support services abroad? Not with us! Our support services are not only perfectly tailored to your needs. All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions. Nothing remains unexplained. Not even on weekends or late at night.
Troubleshooting & Troubleshooting
As part of the introduction of the SAP S4/HANA system, we will be at your service for your assistance with questions about SAP. Service management will be the one-stop-shop for any type of enquiry regarding the various SAP modules. There, the employees are available as a service from the Go-Live of the respective application and clarify problems, enquiries etc..
If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
SAP Support is available in the SAP Portal.
We diagnose and resolve incidents, explain the causes of the problem.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.