Continuous deployment approach monitored with DevOps
Whether after a successful joint project or as a new customer, we support you!
We offer support models tailored to your needs with flexible switching options. Our support can be obtained on a daily or hourly quota basis according to your needs.
To ensure smooth business operations, our support team can help you find and fix solutions. We ensure that you can continue working without long downtime. The recording and processing of the reports within the business hours (08:00-18:00, Mo-Fr) is carried out by our help desk.
Building skills with a wide range of services and educational content
Our advice is in German, French or English. Important for you: We create the optimum utilisation of the given SAP standard and limit - where useful and feasible - the effort for special developments. The goal is always to develop a solution that meets your needs in France in a partnership process with maximum efficiency and to implement it in a timely manner.
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
To sum up, we can say that both support services naturally overlap from time to time.
This is particularly suitable for customers who do not use Application Lifecycle Management (ALM) or complex IT service functions in Solution Manager.
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