SAP Standard Support or Enterprise Support?!
Customised Training Programmes
The first stage of our customer service process involves receiving all support requests from users. This first point of contact is able to solve simple problems using the contrimo Knowledge Base. It also questions, evaluates, and prioritises more complex requests to resolve the issue more quickly and efficiently at a higher level of support.
The SAP provides support packages (SAPK-60735INEAHRCGB, SAPK-60736INEAHRCGB) and SAP Notes (2122631, 2106115, 2106114, 2 126181), a new class that makes the P60 control certificate easily displayed in the ESS. The class CL_HRESS_P60_GB is in the package PAOC_ESS_PER_GB. With the GET_FORM_DATA method, you can access a form directly as a PDF and install it into your own application. To do this, you specify the personnel number of the person and the corresponding parameters of the type HRESS_T7GB_ESS_F as the import parameter.
A central point of contact with regular, clear coordination
You can decide for yourself what kind of company you want from us. Choose the Success Extensions you need to create the experience you want and succeed in the cloud.
We are the contact person for all technical issues for SAP ERP and SAP Solution Manager and act as an interface between you and the hosting partner. It is available for regular voting by telephone, over the Internet and also on site.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
The tool records specific process steps, while the user operates the SAP R/3 4.6C application we use.
Your SAP support structure is well-established, but your internal staff: What is the time for strategic projects? Do you have bottlenecks due to illness, parental leave or changing working hours? We offer managed services with a strong process know-how.
A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.