Increase end-user satisfaction
External SAP support and comprehensive service to relieve your IT
Certified IT specialists offer you industry-independent services and support for SAP solutions as well as SAP optimisations from FIS. The team also offers a complete all-round service: from consulting and implementation of customising, to individual customisation of your systems, to the subsequent technical support for FIS and SAP customers. A personal customer advisor is available on request. If required, FIS also provides you with an individual consultant team, which takes care of your systems and requirements reliably. SAP experts ensure your consistent business operations and help optimise your processes and systems.
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
SAP Message Processing
Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Increase software adoption and achieve better business results and success by continually developing your team.
While Application Management Services is focused on the SAP system and the process optimisation in the ERP system, SAP Support addresses sudden bugs or problems and resolves them immediately.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.