Functional Application Support
Lead preparation based on best practices for business processes, architecture, and strategies
Based on our Jira Service Desk ticketing system, we manage and monitor our customers' incidents and changerequests transparently and efficiently. At the same time, Jira allows you and your employees to access your tickets at any time and to find out about the current processing status. Jira supports our team to involve consultants and developers of our SAP AMS division in the solution process as quickly as possible. With this integrated and transparent process, we are the optimal partner to help you continuously optimise your processes and continuously improve your managed services KPIs!
Scope of SAP AMS services: The following services are included in SAP Application Management Services, among others. These can of course be expanded and customised as needed.
New SAP support programme paves way to the cloud
Please do not hesitate. Every request also helps us to improve the system and our working methods.
SAP Transformation Hub is a team of highly qualified experts and corporate architects. With its outstanding expertise, it supports SAP MaxAttention customers in their architectural planning.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Because support misclassifies them, it incorrectly prioritises them.
The shipment of Early Watch Alerts to SAP is also affected by this change.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.