Please refer to a complete list of our software products. It provides you with related documentation on implementation, upgrades and new features.
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
Next Generation Support for the Intelligent Enterprise
Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.
Especially with ITSM, a lot of emphasis is placed on non-disruptive, uncomplicated processes. ITSM processes live on automation and speed. However, they are often hindered and ineffective in these properties by the presence of an SAP parallel universe. But this is also different: SAP and ITSM can co-exist smoothly through SAP-ITSM integration and intelligent automation. In order to achieve this, one does not have to throw everything established overboard and introduce an all-encompassing ITSM tool, but simply integrate intelligent apps into the existing one.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Anyone who is unsure whether the SAP support connection is running properly does not have to rely on their own solution manager alone.
Take care of your core business - we take over the complete maintenance management of your SAP systems and ensure that your installations are always up to date.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.