Contact points for tracking metrics to support users and process-specific introductory metrics
SAP Enterprise Support
Our latest customer satisfaction survey confirmed us in terms of fast response and high solution competence. In the survey, our customers were repeatedly satisfied with our services. They gave us the overall score "very good.".
Customers with a small and standardised SAP landscape can use the "Status of Support Connectivity" cloud extension to test the connection of their on-premise system to the SAP Support Backbone without having to resort to the full power of the Solution Manager. This is particularly suitable for customers who do not use Application Lifecycle Management (ALM) or complex IT service functions in Solution Manager.
The concept of SAP MaxAttention
How good and available are the many processes of your company implemented in standard solutions? Over many years, our employees support complex SAP solutions worldwide in various modules as well as in the many subsystems and interfaces. You create individual applications where standardised software does not achieve the desired success. We gladly take care of the maintenance and maintenance of standardised SAP environments and/or the creation of individual software.
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
Your SAP® systems are mission-critical, must be readily available and function smoothly.
In addition to the high efficiency of standard processes and better maintainability, this is highly recommended and useful for upcoming SAP upgrades.