Access to a pre-configured demo environment enriched with sample data
Technical Quality Manager
SAP Transformation Hub is a team of highly qualified experts and corporate architects. With its outstanding expertise, it supports SAP MaxAttention customers in their architectural planning.
If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
Building skills with a wide range of services and educational content
An investment in SAP MaxAttention helps you achieve your digital transformation through faster innovation cycles, smooth implementation, lower operating costs and higher business benefits. Discover the benefits.
Each request to the service is catalogued by a ticket system and then processed. This helps to identify specific problems in the application of the systems more quickly and can be systematically fixed or improved.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
Often it is still lacking in the current documentation of the processes, because until the rollout the processes sometimes change.
Based on our Jira Service Desk ticketing system, we manage and monitor our customers' incidents and changerequests transparently and efficiently.